CEE Faculty Profile

Laurie Anne Garrow

Associate Professor

Affinity Group: Transportation Systems Engineering

Office: SEB 326
Phone: 404/385-6634
Email: laurie.garrow@ce.gatech.edu
Web: http://garrowlab.ce.gatech.edu

Professor Laurie Garrow's research addresses the development and application of advanced models of travel demand that integrate discrete choice, econometric, and market research methods to enhance understanding of travel behavior. Dr. Garrow earned her Ph.D. in Civil Engineering at Northwestern University, with an emphasis on travel demand modeling and airline passenger behavior. Her dissertation won first prize in the 2004 Aviation Applications Section of the Institute for Operations Research and the Management Sciences (INFORMS) and honorable mention in the 2004 Eric Pas dissertation competition sponsored by the International Association of Travel Behavior Research (IATBR). She is the 2009 recipient of the Council of University Transportation Centers-American Road & Transportation Builders Association (CUTC-ARTBA) New Faculty Member Award, one of the most prestigious awards given to an untenured faculty member in transportation that recognizes research and teaching contributions. Her teaching contributions have also been recognized via the institute-level award given by the Center for the Enhancement of Teaching and Learning, namely the CETL-BP Junior Faculty Teaching Excellence Award. She is also the recipient of a CAREER award that was jointly funded in 2009 by two programs at NSF - the Decision, Risk and Management Sciences Program and the Service Enterprise Systems Program.Dr. Garrow currently serves as Chair of the Aviation Applications of INFORMS, Vice President of the Transportation Science and Logistics Society of INFORMS, and Vice President of AGIFORS. Dr. Garrow has five years of industry experience, including four years as an analyst in the Research and Development Revenue Management Group of United Airlines and one year as an analyst in the Customer Science Unit of Mercer Management Consulting.

Research Interests

  • Travel behavior analysis and forecasting
  • Application and estimation of advanced discrete choice models
  • Airline passenger behavior
  • Revenue management, pricing, and schedule planning

Education

  • Civil Engineering, Northwestern University, Ph.D., June, 2004
  • Civil Engineering, University of Texas at Austin, M.S., December, 1997
  • Public Affairs, University of Texas at Austin, M.P.Affs., December, 1997
  • Civil Engineering, North Carolina State University, B.S., May, 1995
  • Spanish, North Carolina State University, B.A. with Honors, May, 1995

Honors

  1. 2009 NSF CAREER Award
  2. 2009 Council of University Transportation Centers-American Road & Transportation Builders Association (CUTC-ARTBA) New Faculty Member Award
  3. 2009 Airline Group of the International Federation of Operational Research Society “Best Technical Presentation” Award (annual symposium)
  4. 2009 Airline Group of the International Federation of Operational Research Society “Best Presentation” Award (strategic and schedule planning meeting)
  5. 2009 Center for the Enhancement of Teaching and Learning/BP Americas (CETL/BP) Junior Faculty Teaching Excellence Award
  6. 2009 Best Paper Award, American Society for Engineering Education Zone II (16 states).
  7. 2007 CEE Outstanding Educator Award
  8. 2006 Airline Group of the International Federation of Operational Research Society “Best Technical Presentation” Award (annual symposium)
  9. 2006 Airline Group of the International Federation of Operational Research Society “Best Presentation” Award (strategic and schedule planning meeting)
  10. 2004 Airline Group of the International Federation of Operational Research Society “Most Innovative Presentation” Award (annual symposium)
  11. Honorable mention, 2004 International Association of Travel Behavior Research Dissertation Prize (second place out of 17 dissertations)
  12. First place, 2004 Institute for Operations Research and the Management Sciences Aviation Applications Dissertation Prize

Articles

  1. Newman, J., Ferguson, M., and Garrow, L. (accepted). Estimating discrete choice models with incomplete data. Transportation Research Record.
  2. Katz, D. and Garrow, L.A. (accepted). The impacts of door crowding on operations and safety for private buses in a developing country. Journal of Public Transportation.
  3. Kressner, J. and Garrow, L.A. (accepted). Using lifestyle variables to predict home-based trips to Hartsfield-Jackson Atlanta airport. Transportation Research Record.
  4. Khelifa, A., Garrow, L.A., Higgins, M.J. and Meyer, M.D. (accepted). The impacts of climate change on scour-vulnerable bridges: An assessment based on HYRISK. ASCE Journal of Infrastructure Systems.
  5. Garrow, L.A., Hotle, S. and Mumbower, S.M. (2012). Assessment of product de-bundling trends in the US airline industry: Implications for customer service and the Airport and Airways Trust Fund. Transportation Research Part A 46: 255-268. DOI: 10.1016/j.tra.2011.09.009.
  6. Luken, B. and Garrow, L.A. (2011). Multi-airport choice models for the New York metropolitan area based on revealed preference online purchase data. Transportation Research Record 2206: 24-31. DOI: 10.3141/2206-04.
  7. Garrow, L.A., Kressner, J. and Mumbower, S.M. (2011). Is increasing airline denied boarding compensation limits the answer?: A review of factors that contribute to denied boardings. Journal of Air Transport Management 17(5): 271-277. DOI:10.1016/j.jairtraman.2011.03.002.
  8. Lee, S., Garrow, L.A., Higbie, J.A., Keskinocak, P., and Koushik, D. (2011). Do you really know who your customers are?: A study of U.S. retail hotel demand. Journal of Revenue and Pricing Management 10(1): 73-86. DOI: 10.1057/rpm.2009.8.
  9. Fragaszy, R.J., Santamarina, J.C., Amekudzi, A., Assimaki, D., Bachus, R., Burns, S.E., Cha, M.S., Cho, G.C., Cortes, D.D., Dai, S., Espinoza, D.N., Garrow, L., Huang, H., Jung, J.W., Kim, S.H., Kurtis, K., Lee, C.H., Pasten, C.R., Phadnis, H., Rix, G., Shin, H.S., Torres, M.C., Touris, C. (2011). Sustainability: potential roles for geotechnical engineering, KSCE Journal of Civil Engineering 15(4): 611-621. DOI: 10.1007/s12205-011-0102-7.
  10. Mumbower, S. and Garrow, L.A. (2010). Using online data to explore competitive airline pricing policies: A case study approach. Transportation Research Record 2184: 1-12.
  11. Garrow, L.A., Bodea, T.D. and Lee, M. (2010). Generation of synthetic datasets for discrete choice analysis. Transportation 37(2): 183-202. DOI: 10.1007/s11116-009-9228-6.
  12. Graham, R.J., Garrow, L.A. and Leonard, J.D. (2010). Business travelers’ refund and exchange behavior. Journal of Air Transport Management 16(4): 196-201. DOI: 10.1016/j.jairtraman.2009.12. 002.
  13. Bodea, T.D., Garrow, L.A., Meyer, M.D., and Ross, C.L. (2009). Socio-demographic and built environment influences on the odds of being overweight or obese: The Atlanta experience. Transportation Research Part A 43: 430-444. DOI:10.1016/j.tra.2008.11.009.
  14. Bodea, T.D., Ferguson, M.E., and Garrow, L.A. (2009). Choice-based revenue management: Data from a major hotel chain. Manufacturing and Service Operations Management 11(2): 356-361. DOI: 10.1287/msom.1080.0231.
  15. Garrow, L.A. (2009). Online travel data: A goldmine of new opportunities. Journal of Revenue and Pricing Management 8(2/3): 247-254. DOI:10.1057/rpm.2008.55.
  16. Pope, S., Garrow, L., Guin, A., Leonard, J., Bankston, L. and Campbell, P. (2009). A conceptual framework for collecting online airline pricing data: Challenges, opportunities, and preliminary results. Transportation Research Record 2016: 30-37. DOI: 10.3142/2106-04.
  17. Bodea, T.D., Garrow, L.A., Meyer, M.D., and Ross, C.L. (2008). Explaining obesity with urban form: A cautionary tale. Transportation 35(2): 179-199. DOI: 0.1007/s11116-007-9148-2.
  18. Iliescu, D.C., Garrow, L.A., and Parker, R.A. (2008). A hazard model of U.S. airline passengers’ refund and exchange behavior. Transportation Research Part B 42(3): 229-242. DOI: 10.1016/j.trb.2007.10.005.
  19. Garrow, L.A., Jones, S.P., and Parker, R.A. (2007). How much airline customers are willing to pay: An analysis of price sensitivity in online distribution channels. Journal of Revenue and Pricing Management 5(4): 271-290. DOI: 10.1057/palgrave.rpm.5160052.
  20. Koppelman, F.S. and Garrow, L.A. (2005). Efficiently estimating nested logit models with choice-based samples: Example applications. Transportation Research Record 1921: 63-69. DOI: 10.3141/1921-08.
  21. Garrow, L.A., Koppelman, F.S., and Nelson, B.L. (2005). Efficient estimation of nested logit models using choice-based samples. In proceedings of the 16th International Symposium on Transportation and Traffic Theory: Transportation and Traffic Theory: Flow, Dynamics, and Human Interactions, University of Maryland, College Park, July 19-21. Ed. Hani S. Mahmassani: 525-544.
  22. Garrow, L.A. and Koppelman, F.S. (2004). Predicting air travelers’ no-show and standby behavior using passenger and directional itinerary information. Journal of Air Transport Management 10: 401-411. DOI:10.1016/j.jairtraman.2004.06.007.
  23. Garrow, L.A. and Koppelman, F.S. (2004). Multinomial and nested logit models of airline passengers’ no-show and standby behavior. Journal of Revenue and Pricing Management 3(3): 237-253. DOI: 10.1057/palgrave.rpm.5170111.

Books

  1. Jacobs, T.L., Garrow, L.A., Lohatepanont, M., Koppelman, F.S., Coldren, G.M. and Purnomo, H. (2012). Airline planning and schedule development. Quantitative Problem Solving Methods in the Airline Industry: A Modeling Methodology Handbook. Part of the Fred Hillier International Series on Operations Research and Management S. Vol. 169. Eds. Cciences. Barnhart and B. Smith. New York: Springer. pp. 35-100.
  2. Garrow, L.A. (2012). Customer behaviour. Quantitative Problem Solving Methods in the Airline Industry: A Modeling Methodology Handbook. Part of the Fred Hillier International Series on Operations Research and Management Sciences. Vol. 169. Eds. C. Barnhart and B. Smith. New York: Springer. pp. 1-34.
  3. Southworth, F. and Garrow, L.A. (2011). Travel demand modelling. Wiley Encyclopedia of Operations Research and Management Science. pp. 1-13 DOI: 10.1002/9780470400531. Available online at http://onlinelibrary.wiley.com/doi/10.1002/9780470400531.eorms0922/pdf.
  4. Garrow, L.A. (2010). Discrete Choice Modelling and Air Travel Demand: Theory and Applications. Ashgate Publishing: Aldershot, United Kingdom.

Proceedings

  1. Luken, B., Hotle, S., Garrow, L., Cappell, C., Jones, L., Brodie, S., and Akofio-Sowah, M.-A.. (2012). Rule the air! Summer camp for high school students. In proceedings of the American Society for Engineering Southeastern Section Annual Conference, Starkville, MS, pp. 1-10. Paper also appears in the 2012 Proceedings of the 120th Annual Conference of ASEE, San Antonio, TX.
  2. Luken, B., Hotle, S., Alemdar, M. and Garrow, L. (2011). A case study: Educating transportation engineers with simulation software. In proceedings of the American Society for Engineering Education Annual Conference, Vancouver, BC, Canada, pp. 1-9.
  3. Shrago, M., Garrow, L., and Usselman, M. (2009). Civil engineers design high school statistics tasks. In proceedings of the American Society for Engineering Education Southeastern Section Annual Conference, Marietta, GA, pp. 1-7.
  4. Henclewood, D., Smith, M., Garrow, L., Guin, A., Hunter, M., and Usselman, M. (2009). Building engineering achievement through transportation (BEAT): A traffic engineering program for high school students. In proceedings of the American Society for Engineering Education Southeastern Section Annual Conference, Marietta, GA, pp. 1-10. Paper also appears in the 2010 Proceedings of the 117th Annual Conference of ASEE, Louisville, KY. Winner, Best Paper among all 2009 ASEE Zone II (16 states) submissions.
  5. Brandstetter, T., Garrow, L.A., Hunter, M.P., and Southworth, F. (2008). Modeling altruistic and aggressive driver behavior in a no-notice evacuation. In proceedings of the 87th meeting of the Transportation Research Board, Washington, D.C., pp. 1-21.
  6. Iliescu, D.C., Garrow, L.A., and Parker, R.A. (2006). Analysis of U.S. airline passengers’ refund and exchange behavior across multiple carriers. In proceedings from the European Transport Conference, Strasbourg, France. pp. 1-28.
  7. Bodea, T.D. and Garrow, L.A. (2006). The importance of synthetic datasets in empirical testing: Comparison of NL and MNL with error components models. In proceedings from the European Transport Conference, Strasbourg, France. pp. 1-25.
  8. Garrow, L.A. and Bodea, T.D. (2005). A rigorous framework for empirically comparing mixed GEV and mixed MNL with error components models. In proceedings from the European Transport Conference, Strasbourg, France. pp. 1-20.

Presentations

  1. Kressner, J. and Garrow, L. (January, 2012). Using lifestyle segmentation variables to predict home-based trips to Hartsfield-Jackson Atlanta airport. Presented at the Aviation Systems Planning Committee at the 91st Annual Meeting of the Transportation Research Board, Washington, DC.
  2. Mumbower, S. and Garrow, L. (November, 2011). Using online seat map and pricing data to model air passenger itinerary choice. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Charlotte, North Carolina.
  3. Luken, B., and Garrow, L. (November, 2011). Relationship between early standby fees and missed connections. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Charlotte, North Carolina.
  4. Newman, J., Ferguson, M., Garrow, L. and Jacobs, T. (September, 2011). Estimation of choice-based models using sales data from a single firm, Invited presentation, Arizona State University, Tempe, AZ.
  5. Newman, J., Ferguson, M. and Garrow, L. (June, 2011). Estimation of choice‐based models using sales data from a single firm. Presented at the 2011 INFORMS Revenue Management and Pricing Section Conference at Columbia University, New York, NY
  6. Luken, B. and Garrow, L. (January, 2011). Multi-airport choice models for the New York metropolitan area based on revealed preference online purchase data. Presented at the Aviation Systems Planning Committee at the 90th Annual Meeting of the Transportation Research Board, Washington, DC.
  7. Ferguson, M., Garrow, L., and Newman, J. (December, 2010). Choice-based revenue management: Marginal likelihood functions, PROS, Houston, TX.
  8. Lee, M., Khelifa, A., Bierlaire, M., Garrow, L. and Post, D. (November, 2010). Multi-choice models based on minimum thresholds: An analysis of destination choice for flexible airline products. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Austin, Texas.
  9. Newman, J., Ferguson, M., and Garrow, L. (November, 2010). Multi-product revenue management: Methods and application. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Austin, Texas.
  10. Ferguson, M., Garrow, L., Meterelliyoz, M. and Newman, J. (November, 2010). Choice-based revenue management: Methods and application. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Austin, Texas.
  11. Lee, S., Keskinocak, P., Garrow, L., and Higbie, J. (November, 2010). Impact of demand models on hotel price optimization performance. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Austin, Texas.
  12. Henclewood, D., Smith, M., Garrow, L., Guin, A., Hunter, M. and Usselman, M. (October, 2010). Building engineering achievement through transportation (BEAT): A traffic engineering program for high school students. Presented at the American Society for Engineering Education 9th Global Colloquium on Engineering Education, Singapore.
  13. Newman, J., Ferguson, M., Garrow, L. (September, 2010). New methods for solving the choice-based revenue problem using marginal log likelihood functions. Presented at the 50th Annual Meeting of the Airline Group of the International Federation of Operational Research Societies, Nice, France.
  14. Ferguson, M. Garrow, L. Newman, J. and Meterelliyoz, M. (September, 2010). Multi-resource revenue management with upgrades: A comparison of EMSR-based and choice-based algorithms. Presented at the 50th Annual Meeting of the Airline Group of the International Federation of Operational Research Societies, Nice, France.
  15. Luken, B. and Garrow, L. (June, 2010). Using online data to investigate airline passengers’ multi-airport choices. Presented at the 4th International Conference on Research in Air Transportation (ICRAT), Budapest, Hungary.
  16. Mumbower, S. and Garrow, L. (June, 2010). Using online data to explore competitive airline pricing policies. Presented at the 4th International Conference on Research in Air Transportation (ICRAT), Budapest, Hungary.
  17. Henclewood, D., Smith, M., Garrow, L., Guin, A., Hunter, M., and Usselman, M. (June, 2010). Building engineering achievement through transportation (BEAT): A traffic engineering program for high school students. Presented at the national meeting of the American Society for Engineering Education Annual Conference, Louisville, Kentucky.
  18. Ferguson, M., Garrow, L., Meterelliyoz, M. and Newman, J. (April, 2010). Choice-based revenue management: Methods and application. SAS, Cary, NC.
  19. Garrow, L. (March, 2010). Overview of airline passenger behavior modeling at Georgia Tech. Invited Presentation, Air Canada, Montreal, Canada.
  20. Garrow, L. (February, 2010). Airline passenger’s online search and purchase behaviors: New insights from an interactive pricing model. Invited presentation, Department of Civil Engineering, University of Toronto.
  21. Mumbower, S. and Garrow, L. (January, 2010). Using online data to explore competitive airline pricing policies. Presented at the Aviation Systems Planning Committee at the 89th Annual Meeting of the Transportation Research Board, Washington, DC.
  22. Ferguson, M., Garrow, L. and Meterelliyoz, M. (October, 2009). Integrating choice-based models with capacity-based RM routines for a hotel. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, San Diego, California.
  23. Lee. M., Garrow, L., and Post, D. (October, 2009). Markov-based models of airline customers’ online search and purchase behaviors. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, San Diego, California.
  24. Lee, M. and Garrow, L. (September, 2009). Airline customers’ online search and purchase behavior for discounted fare products. Presented at the 49th Annual Meeting of the Airline Group of the International Federation of Operational Research Societies, Atlanta, GA.
  25. Ferguson, M., Garrow, L., Meterelliyoz, M. and Newman, J. (September, 2009). A new methodology for solving the no purchase problem in choice-based revenue management. Presented at the 49th Annual Meeting of the Airline Group of the International Federation of Operational Research Societies, Atlanta, GA. Winner of “best technical” presentation.
  26. Meterelliyoz, M., Ferguson, M. and Garrow, L. (June, 2009). Integrating choice-based models with capacity-based RM routines for a hotel. Presented at the 9th Annual Revenue Management and Pricing Section Conference of the Institute of Operations Research and the Management Science, Evanston, IL.
  27. Ferguson, M. and Garrow, L. (May, 2009). Integrating choice-based models with capacity-based RM routines. Presented at the Airline Group of the International Federation of Operational Research Societies Revenue Management Study Group, Amsterdam, The Netherlands.
  28. Garrow, L. (April, 2009). Overview of U.S. travel demand modeling. Invited presentation, Cluj-Napoca Technical University, Cluj-Napoca, Romania.
  29. Garrow, L. and Lee, M. (April, 2009). Airline customers’ online search and purchase behavior for discount fare products. Presented at the Airline Group of the International Federation of Operational Research Societies Scheduling and Strategic Planning Study Group, Hellenic Aviation Society, Athens, Greece. Winner of “best presentation” award.
  30. Garrow, L. (March, 2009). Airline passengers’ online search and purchase behaviors. Invited presentation, Department of Civil and Environmental Engineering, University of Texas at Austin.
  31. Lee, M., Garrow, L. and Post, D. (January, 2009). Airline customers’ searching and purchasing behavior. Paper presented at the 88th annual meeting of the Transportation Research Board, Washington, D.C.
  32. Garrow, L. (January, 2009). Applications of discrete choice models to the airline itinerary problem. Guest lecture in IOE591: Airline Operations Research, a graduate course in the Industrial Engineering and Operations Engineering Department, University of Michigan, Ann Arbor, MI.
  33. Garrow, L. (January, 2009). Aviation application of discrete choice models: Past, present, and future research directions. Invited presentation sponsored by the Sloan Foundation to the Industrial Engineering and Operations Engineering Department, University of Michigan, Ann Arbor, MI.
  34. Castillo, M., Garrow, L. and Lee, M. (October, 2008). Optimal search and purchase behavior of strategic customers under deadlines. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Washington, D.C.
  35. Garrow, L. and Pope, S. (October, 2008). Pricing practices in the US airline industry. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Washington, D.C.
  36. Lee, M., Garrow, L. and Post, D. (October, 2008). Airline customers’ searching and purchasing behavior. Presented at the national meeting of the Institute of Operations Research and the Management Sciences, Washington, D.C.
  37. Lee, M., Castillo, M. and Garrow, L. (June, 2008). When to buy a ticket. Presented at the Institute for Operations Research and the Management Sciences Revenue Management and Pricing Section, Montreal, CA.
  38. . Lee, M., Garrow, L. and Post, D. (June, 2008). Markov-based models of airline passengers’ searching and purchasing behavior. Presented at the Institute for Operations Research and the Management Sciences Revenue Management and Pricing Section, Montreal, CA.
  39. Garrow, L. (June, 2008). Applications of discrete choice models to airline revenue management. Invited presentation to the Operations Research Group, British Airways, United Kingdom.
  40. Garrow, L. (June, 2008). Timing is everything: Airline passengers’ cancellation behavior. Invited presentation at the Air Transport Workshop, Loughborough University, Leicestershire, United Kingdom.
  41. Garrow, L. (June, 2008). Latest issues in the U.S. aviation industry. Invited presentation to the Transport Studies Group, Department of Civil and Building Engineering, Loughborough University, Leicestershire, United Kingdom.
  42. Garrow, L. and Pope, S. (May, 2008). Airline pricing behavior: Analysis of competitive responses in U.S. markets. Presented at the Airline Group of the International Federation of Operational Research Societies Scheduling and Strategic Planning Study Group, Southwest Airlines, Dallas, TX.
  43. Garrow, L. (May, 2008). Current research in air travel behavior. Invited presentation to the Operations Research Group, American Airlines, Dallas, TX.
  44. Iliescu, D.C., Garrow, L.A., and Parker, R.A. (June, 2007). A hazard model of U.S. airline passengers’ refund and exchange behavior. Presented at the World Conference on Transport Research, Berkeley, CA.
  45. Iliescu, D.C., Garrow, L. A., and Parker, R. A. (June, 2007). A hazard model of U.S. airline passengers’ refund and exchange behavior. Presented at the Frank Koppelman Retirement Symposium, Evanston, IL.
  46. Iliescu, D.C. and Garrow, L.A. (November, 2007). Airline passengers’ cancellation behavior. Presented at the national meeting of the Institute for Operations Research and the Management Sciences, Seattle, WA.
  47. Bodea, T.D. and Garrow, L.A. (November, 2006). Approximation of GEV models using mixed models with error components. Presented at the national meeting of the Institute for Operations Research and the Management Sciences, Pittsburgh, PA.
  48. Garrow, L.A. and Iliescu, D.C. (November, 2006). Analysis of exchange and refund behavior for U.S. Airlines. Presented at the national meeting of the Institute for Operations Research and the Management Sciences, Pittsburgh, PA.
  49. Garrow, L.A. and Parker, R.A. (October, 2006). Applications of discrete choice models to airline passenger demand. Presented at the 46th Annual Airline Group of the International Federation of Operational Research Society Symposium, Rome, Italy. Winner of “best technical” presentation.
  50. Garrow, L.A. and Parker, R.A. (May, 2006). Modeling customer demand: Past, present, and future applications. Presented at the Airline Group of the International Federation of Operational Research Societies Scheduling and Strategic Planning Study Group, Cranfield University, Cranfield, England. Winner of “best presentation” award.
  51. Garrow, L.A., Parker, R.A., and Jones, S.P. (July, 2005). Market elasticity: How much are airline customers willing to pay to fly? Presented at the Air Transport Research Society, Rio de Janeiro, Brazil.
  52. Garrow, L.A. and Parker, R.A. (June, 2005). Assessing the viability of using web-based stated preference surveys to model airline passengers’ willingness to pay. Poster session at the American Marketing Association’s 16th Annual Advanced Research Techniques Forum, Coeur d’ Alene, ID.
  53. Garrow, L. (November, 2004). MNL and NL models of airline passengers’ no show behavior. Invited presentation to Sabre Airline Solutions and American Airlines, Southlake, TX.
  54. Garrow, L.A. and Koppelman, F.S. (October, 2004). Mixed generalized extreme value models. Presented at the national meeting of the Institute for Operations Research and the Management Sciences, Denver, CO.
  55. Koppelman, F.S. and Garrow, L.A. (October, 2004). Efficient estimation of nested logits using choice-based samples. Presented at the national meeting of the Institute for Operations Research and the Management Sciences, Denver, CO.
  56. Garrow, L.A. and Koppelman, F.S. (September, 2004). Predicting air travelers’ no-show and standby behavior using passenger and directional itinerary information. Presented at the 44th Annual Airline Group of the International Federation of Operational Research Societies Symposium, Singapore. Winner of “most innovative presentation” award.
  57. Garrow, L.A. and Koppelman, F.S. (January, 2004). Predicting air passengers’ show, no-show and standby behavior using passenger and directional itinerary information. Paper presented at the 83rd annual meeting of the Transportation Research Board, Washington, D.C.
  58. Garrow, L.A. and Koppelman, F.S. (January, 2004). Mixed nested logit models: Integrating flexible closed-form models with parameter mixtures. Paper presented at the 83rd annual meeting of the Transportation Research Board, Washington, D.C.
  59. Garrow, L.A. and Koppelman, F.S. (May, 2003). Utility-maximizing models of airline passengers’ rescheduling behavior. Presented at the University of Montreal Revenue Management Workshop, Montreal, Canada.
  60. Garrow, L.A. (January, 2003). Utility-maximizing models of airline passengers’ no-show behavior. Presented at the Doctoral Student Seminar at the 82nd annual meeting of the Transportation Research Board, Washington, D.C.