Georgia Institute of TechnologySchool of Civil & Environmental Engineering Campanile in autumnStudents sitting around the Georgia Tech CampanileConstruction students

Submit a Problem Report

Requests can be submitted by email: helpdesk@ce.gatech.edu or by filling out the form below.

ISG Customer support is available Monday-Friday from 8am to 5pm. To better service Civil and Environmental Engineering computing needs ISG utilizes a Request Tracking System. This system will allow for better request tracking, and reporting. Before submitting a helpdesk request please check our comprehensive FAQ for a possible answer to your question.

Please fill out the form below as completely as possible. The more information ISG has the quicker we will be able to diagnose the problem and come to a solution.

To track a previously submitted request click here.

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* GT account user name
* First name
* Last name
* Email address
* Phone number
Department/Location
Problem area
* Brief description
Detailed description