ISG FAQ

ISG has complied a comprehensive FAQ; please select a section below related to you question.

Backup / File Shares
Transfering large files * Access to network shares * WinSCP * CEE provided backups

CEE ISG Operations
Scope of Services * Hardware consulting prior to purchase * Submitting a Purchase Request * Purchase Request Status * Moving computers * Print quotas * General computer availability * Wireless

CEEINFO / Webmail
What is CEEINFO * Save sent mail * Change from line and signature * Change My Home appearance * Automatically open inbox * Create folders * Move messages to personal folder * Word or Excel display problems

Email
Send / Receive large files * Vacation message * CEE mailing lists * Protect against SPAM * Email processing at CEE * Blocked email attachments * Can not receive email from a specific person * Virus warnings * Messages held for moderator approval * Receiving SPAM

Home computer information
Anti-virus for home use * Installing updates on a Windows Machine * Personal Laptop Requirements

Login User ID / Passwords
Change GT password * Forward Spectrum email * Password requirements

Other
After hours door access * Reserve a room * Updating anti-virus * Submit telecomm issues

Policies and Procedures
Campus computer useage

Security
SFTP, SSH, and SSL * Computer policies * Security of information

Software
Available site licenses * Calendaring options * Link to MSD * Software installed in labs

Unix
Copy files from linux / unix server * Change linux / unix password * Connect to linux / unix servers * Undelete files on linux / unix

Web Pages
Modify course web pages * Modify faculty pages * Submit news to CEE * Webpage template usage * Webpage templates available * Web page offerings * Web accessibility * Breadcrumb