Georgia Institute of TechnologySchool of Civil & Environmental Engineering Tech towerDr. Kahn in the structures lab next to a large concrete beamStudent activities

FAQ

Login User id/Passwords

     How do I change my GT account password?
     How do I change my Mason Domain password and what does it affect?
     How do I forward my GT Spectrum email to my CEE Account?
     What are the password requirements?
     Where can I get my CEEPCLAB password reset?

CEEINFO/Webmail

     CEEINFO - What is it?
     How can I save a copy of all of my sent mail?
     How do I change my From line and Signature?
     How do I change the appearance of My Home?
     How do I configure CEEINFO to automatically open my Inbox?
     How do I create folders to sort my email?
     How do I move messages to a personal mail folder?
     Why is my Word or Excel file not displayed properly?

Email

     How can I send/receive files larger than 70 MB?
     How do I add / remove a vacation message for my email?
     How do I configure Outlook for remote access to CEE email?
     How do I configure ThunderBird for remote access to CEE email?
     How do I subscribe to CEE mailing lists?
     How do we protect against email spam?
     How is email processed here at CEE?
     What types of email attachments are blocked?
     Why am I not receiving email from a specific person?
     Why am I receiving messages stating I am over my CEE Email Inbox limit?
     Why am I receving virus warnings regarding emails I did not send?
     Why are the email messages I send to our mailing lists being held for moderator approval?
     Why do I receive spam email?

Security

     What are Secure FTP (SFTP), Secure Shell (SSH), and Secure Socket Layer(SSL)?
     What computing policies am I required to follow?
     What is the Security of Information and Computing Infrastructure for CEE?

Other

     How do I request after hours door access?
     How do I reserve a room?
     How do I update my virus scanning software?
     How to I submit Telecommunications issues?

Web Pages

     How do I modify my course web pages?
     How do I modify my personal faculty or staff web page?
     How do I submit a news item for the CEE website?
     How do I use the new CEE webpage templates?
     Is a template available for my CEE website?
     Summary of CEE Web Page Offerings / Access
     Web Accessibility
     What does breadcrumbing mean in webpage terms?

CEE ISG Operations

     1. What is ISG? (scope of services)
     2. Consulting with ISG prior to hardware purchases
     3. What is a PR and how do I submit one?
     4. How can I find out the status of my PR?
     5. Inventory - moving computers
     6. What are print Quotas?
     7. Where are general computers available and what are their use?
     8. Where can I access wireless network in CEE?

Unix

     How can I copy files to or from a Linux / Unix server?
     How do I change my Linux / Unix password?
     How do I connect to the Linux / Unix servers?
     How do I undelete a file under Linux / Unix?

Software

     What are the available site license software packages on campus?
     What calendaring options do I have?
     What is the link to MSD?
     What software is installed in the CEE computer labs?

Backup/File Shares

     How can I transfer a large file to someone?
     How do I access personal and group network shares?
     How do I use WinSCP to connect remotely?
     Which servers and data does CEE provide backups for?

Home computer information

     Does the Insitute provide anti-virus software for home use?
     How do I install the latest patches for my windows 2000 or XP home computer?

Page last updated: Friday 03-Oct-08 11:11:40 EDT